WDYDH: Lee Smith

Lee Smith may be one of Toyota’s most important team members when it comes to commitment to customers.
 

June 18, 2019


Lee Smith, TMNA Quality Compliance Field Information Manager, has one enormous job responsibility – manage the Takata recall outreach. In fact, this responsibility impacts more than 41 million vehicles through this year. Find out how she helps spread the word about the largest recall in automotive history as well as the surprising individual she recruited to help her.
 
By Lauren Nutini

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