First of all, happy Quality Month!
And if you didn’t know that October was Quality Month, now you do.
But if you have more questions about Quality – what it is and what it means to Toyota today – then you’re not alone.
When we asked you to send in your questions for Ask an SME a while ago, several focused on the role quality plays in our organization.
So we sat down with the ultimate SME’s on the topic – Chief Quality Officer Chris Nielsen and Group Vice President, North America Quality Kent Rice – to see what they had to say.
You can watch the video below.
And, if you have a question for Ask an SME, just email us at firstname.lastname@example.org
By Dan Nied